Business Transformation - Telco Value Chain Optimized
A pan-European virtual team was created. The team consisted entirely of employees at line levels. The complete product development value chain from idea generation to selection, design, building, rollout and billing of product/service was analyzed and mapped in detail.
A new common process, associated set of terminology, measures, organisational changes and tools were designed and implemented.
The roadmap was reduced from over 400 items to 100 items with 60% of effort directed at 12 strategic value products/services.
New teams were established to support higher up front work at the selection part of the process resulting in better control, resource utilization and elimination of undesired product ideas.Key benefits included: