Business Transformation - SAP Driven Business Transformation
A multi-billion subsidiary used over 100, largely unconnected, IT solutions to manage the business. The lack of integration resulted in very poor customer service and expensive periodic financial reconciliations. Maintaining so many systems required an exceptionally large budget. Finally, any business model improvements and strategic imperatives were suffocated by an unflexible IT architecture.
Starting with a blank sheet, all key business challenges, goals, processes and roles were mapped. A full audit of existing systems was carried out. The possibility of replacing with SAP was assessed in terms of interoperability, licensing, functionality and so on. An SAP driven business transformation was initiated involving all functions and levels.